Change is happening at many levels in healthcare and medical education today. We are asked to support large-scale change efforts as well as make a constant stream of small adjustments while we work. To cope, and ultimately thrive, with this pressure for change, we must build a system for continuous learning that runs non-intrusively at the point of service and across the continuum of care. The required tools (e.g. PDCA) are known, yet we have not broadly mastered continuous learning. We need something with the right human factors to naturally immerse staff in daily learning focused on process, behaviors, and interpersonal interactions.
At Purdue Healthcare Advisors (PHA), we have worked with healthcare professionals, cognitive designers and industrial engineers to package the fundamentals of lean and behavioral science into just such a continuous learning system tuned to healthcare. The system has proven effective in dozens of applications that improved operational experience, financial, quality, and clinical outcomes.
This precourse introduces the first part of the system ― Lean Daily Improvement (LDI) ― that gives learners the knowledge, skills, and confidence to affect small, daily, coordinated changes to workflows and practices using proven lean methodologies and change-management techniques. With LDI, clinicians, educators, administrators, and staff utilize team huddles, change tactics, run charts, counter measures, and visual management boards to keep improvements on track as work is being done.
Offered at a fraction of its $1,300 value, this precourse includes a day of in-person LDI training, followed by additional online training and remote coaching via the web (included in the registration fee) to complete the program. Learners have the option to earn a digital badge or certification as an LDI Facilitator, a recognized credential from Purdue University.
Upon completion of this precourse, participants will be able to:
- Explain the continuous learning system
- Choose an LDI application and form a team
- Establish and train others to standard work
- Utilize visual management boards, run charts, and visual controls
- Know how to complete training online and work with a PHA coach remotely to deliver an impactful LDI application in their organization and get certified
This precourse is designed for faculty and staff in departments of internal medicine and at medical schools and teaching hospitals from all five member organizations in the Alliance who are interested in process improvement methodologies geared toward healthcare. Registration is limited to 20 participants.
- Mark Clare, MA, MS, LSC, LSSMBB
Principal Advisor and Process Improvement Service Line Leader,
Purdue Healthcare Advisors
- Melanie Cline, RN, MSN, LPC
Senior Advisor—Lean Healthcare,
Purdue Healthcare Advisors